JW Marriott Hotel Hanoi
客人怎么说
I would like to express my deepest appreciation for Natalie, who assisted us during check-in and check-out. She was incredibly amazing, always wearing a smile and exemplifying what true hospitality should be. In all my travels, I’ve rarely encountered someone like her. Please ensure she is recognized and rewarded, as these qualities should not go unnoticed. They play a crucial role in employee motivation and retention.
Feras
2024年8月
Excellent, impressive staff. The room is spacious. There are several activities to do and places to eat inside the hotel. The crib for my baby is spacious and comfy.
Thi
2024年12月
The property has everything you need . Is a fantastic hotel. The staff is incredible , the food , the spa, gym, pool. And I was in love with the fact they have their own garden for vegetables and herbal garden.
Alane
2023年5月
Breakfast food and pastries were AMAZING! Staff were so attentive (I’ve never experienced before). A girl knocked on our door just to check with us and give us a chocolate. The pool, sauna, steam room and gym were the cleanest and nicest I have ever experienced. The coffee (egg coffee in particular) in the Lounge is amazing (as is the view). Staff are so helpful in helping you get to the airport, print off documents, giving a welxome rosemary tea (so tasty). So worth the money- you wouldn’t get similar for that price in Ireland. Food w bit pricey but to be expected. The staff didn’t have the best English but absolutely did their best to help! Thank you for a great stay! I didn’t want to leave.
Rachel
2022年4月
Wonderful hotel, staff intent at providing an excellent stay. Food was delicious, especially the breakfast buffet. Breakast staff member Thu was wonderful; attentive and provided recommendations for our visit. Hotel went beyond and above our expectations.
John
2023年11月
Great hotel. Good service. A lot of nice spots for pictures. Hotel land property was enormous. Nice privacy away from motorcycle madness as if I was in totally different place.
Sukrahn
2022年11月
The staff - thru were extraordinarily kind and helpful - particularly Doan who did do much to make our stay comfortable and happy
Marguerite
2024年12月
The staff were very accommodating. The breakfast buffet has decent options from different cuisines, and the lounge area is comfortable and cozy.
Delfin
2023年6月
We stayed here NYE. Excellent rooms, service, food, facilities. Really big hotel with lots of places for families.
Tracy
2023年1月
Modern and relatively new property. Very good facilities especially the common jacuzzi, sauna and steam room. Gym was good too. The food was especially good in fact, the best I had at an Executive Lounge.
Chee
2023年2月
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